customer relationship management tools Flat6Labs Accelerator Company, which is managed through a selection of operational and investment expert-s in the Middle East, North America and Europe to invest in startups with high growth prospects, and the company aims primarily to invest in the areas of healthcare technology ICTs, consumers’ Internet, digital content, education, online media, Digital solutions such as payments and financial services, and subsequently we will see more information about the Flat6Labs and its most important modern investments within the fourth cycle of the Riyadh Seed Programme.
fourth cycle of the Riyadh Seed Program
The seed finance fund was established to be one of the start-up investment funds, with the aim of investing in startups. This fund is supported through Saudi Bold Investment Company in cooperation with a number of other companies, with the support of the National Information Technology Development Program of the Accelerator Empowerment Initiative.
About Flat6Labs Company
Flat6Labs is one of the largest business accelerators in Riyadh, and recently announced the beginning of investment in 10 new start-ups within Saudi Arabia, joining the fourth cycle of the company’s seed finance program in Riyadh, bringing the number of affiliates to the 41 within two years.
What are business accelerator companies?
Business accelerators are programs designed to provide comprehensive support during the initial stages of startups such as Hollat. Business accelerators provide several services, including intensive training, seed funding and expert guidance. The support period ranges from 3 to 6 months of business accelerators.
customer relationship management tools
أدوات إدارة علاقات العملاء
customer relationship management tools
What is the goal of the Business Accelerator Program?
Business accelerators aim to invest in startups by investing investors’ money in those companies and their projects for future profits. Business accelerators, in return, support startups through financial support and provide experts in their fields of work.
Saudi Arabia Flat6labs is one of the Kingdom’s largest business accelerators and incubators.
Investing in startups
Hollat is the top company for Flat6Labs to invest in, and Hollat offers a CRM platform.
Hollat is the first platform developed in Saudi Arabia, allowing private companies and government entities to receive customer complaints and requests through multiple channels, such as connecting with call centers, self-service via the website, or via chat apps such as WhatsApp and others. With full automation provided AI-enabled workflow.
The primary objective of the platform is to improve customer services and achieve customer satisfaction, by not only receiving complaints but also providing innovative solutions suited to their needs via the complaint management system built into the Hollat-customer relationship management tools.
The company is currently developing the B2B customer service management system to suit the commercial sector, after achieving remarkable success in the B2G government sector.
In providing services in the field of customer relationship management, CRM ensured the necessary security for its customers by addressing the most significant cybersecurity, integration and privacy challenges within the public sector and major companies in accordance with the Saudi Arabia’s cybersecurity regulations. Hollat used a lot of modern technologies that analyze data and anticipate potential threats.
The company is currently developing an innovative SaaS model, which aims to strengthen its leadership position in the Saudi market.
Other top startups that got the investment
The fourth course of Riyadh’s seed finance program included 9 other start-ups along with Hollat, and next we will see the most important information about these companies, namely:
CAMION: A shipping process management system, it is designed to implement and manage logistics operations from planning to delivery.
Colada: A technical company for the food and beverage sector.
Devsy: An AI-enabled platform that provides technical cadre recruitment solutions based on advanced work management and human resources management.
dPhish: Which works against phishing.
Fezlee: It is a shipping platform for connecting shipping companies and traders.
Mrrha: An online community platform that enables digital product entrepreneurs and creators to promote and sell their products.
Cyberni: A cybersecurity company.
Zofa: A medical technology company for the management of clinics.
Units: A storage solutions company that promotes warehouse management processes within key sectors.