Role in Advancing Entrepreneurship Given the economic surge and the expansion of entrepreneurship, many entrepreneurs look forward to finding useful and compreheطnsive solutions. As well as a system suitable for the size of companies whether large or small, owners of companies can obtain such systems through some companies, the most important of “Hollat”. A customer relationship management system that plays an active Role in Advancing Entrepreneurship in the world of finance and business.
So in our article today we will address the identification of a “Hollat” in the management of complaints, tickets and other difficult tasks and follow us.
Role in Advancing Entrepreneurship
Entrepreneurship is one of the most important systems for building, developing and entrepreneurship through the exploitation of all available resources. The importance of Role in Advancing Entrepreneurship is as follows:
Improving the standard of living:
Entrepreneurship aims at a set of standards to improve such as improving the health and social level, achieving an adequate income, and improving the standard of living.
Job Creation:
Entrepreneurship contributes to employment opportunities directly or indirectly by employing people in several different jobs, opening up a space for new jobs and working to develop the economy, by spending his salary in many other economic places and will also increase the individual’s purchasing power.
Community Development:
Entrepreneurship contributes to the development of society and creates opportunities to live in a better standard of living. Community development fights against life in a low standard of living and eliminates slums and inappropriate places.
Increase in national income:
Entrepreneurship increases national and individual incomes through gross per capita and community earnings and thus increases the purchasing power of both the individual and society.
Economic development:
We promote economic development by improving the standard of living, creating greater jobs and improving society’s pattern.
About Biban Forum
The Biban Forum is meant to empower the entrepreneurial environment in Saudi society through several different doors under the slogan of a global destination for opportunities. The Biban Forum is home to 23 different supporters. We will learn about this in the coming lines.
Pippan is the most prestigious forum ever. It works to create an environment that stimulates work, enhances competencies and motivates investors and owners of investment ideas to launch projects.
Share their experiences with investors with previous experiences to enhance the spirit of collaboration between new and old entrepreneurs and help them enter the entrepreneurial field.
The Biban Forum is overseen by the General Authority for Small and Medium Enterprises, to empower local and international entrepreneurs through many different and stimulating activities.
Hollat`s role in promoting the importance of entrepreneurship in Saudi society
Sola plays an important and effective role in Role in Advancing Entrepreneurship in Saudi society under Vision 2030 to advance the investment community, where it works to:
- Raise operational performance and improve customer response speed.
- Target the optimal use of institutional resources.
- Use customer service software solutions to satisfy the customer.
- Easy access to customer data while maintaining complete security.
- Inventory of all customer requirements and requirements.
- Provide automated response service to provide rapid response and access to the best levels of customer service.
- Demonstrate a clear vision on all sides for all beneficiaries.
- Effective communication with investors.
- Ensure effective participation aimed at increasing productivity.
- Know and evaluate the shortcomings of work.
- Multiple communication channels allow customers to communicate with customer service.
- Create reports and connectivity with other systems.
What are the features of Hollat for ticket management and customer support?
Our ticket management solutions have many characteristics, including:
- Text messages.
- Quick responses to customers.
- Take into account the organizational structure by registering sectors.
- Automatic closure of tickets.
- Use automatic response templates.
- Notifications.
- Dashboard.
- Advanced search.
- Export data in more than one format.
- Classification of customer tickets.
- System management.
- Integrate the program into the proper appearance and format and support multilingualism.
- Support polls to reach customer satisfaction.
- Preparation of initial and periodic reports at the enterprise level.
customer relationship management tools
How do bodies and organizations benefit from a system that has been designated as the best CRM?
Hollat`s systems offer many benefits that can serve customers, including:
- First-time reporting.
- Easy access and high level of transparency.
- Provide the highest quality and provide complete security.
- Provide comprehensive and different solutions and provide various service tools.
Some bodies and institutions that benefited from the Hollat`s system
1- Royal Commission for Riyadh City
The Royal Commission for Riyadh City for Customer Support has adopted a solution to enhance the quality of life of residents of Riyadh. This system has enabled more efficient management of beneficiaries’ interactions and analysis of data in a way that supports informed decision-making, resulting in an improvement in the satisfaction of residents and visitors to the city.
2- Saudi Central Bank
The Saudi Central Bank, known as “SAMA”, provides outstanding services to ensure transparency among banks and their customers in the Kingdom, and through cooperation with the system The SamaCare system has been developed to receive, investigate and make appropriate decisions in a transparent manner. “Hollat” in strengthening the relationship between banks and their customers, increasing customer confidence in the Saudi financial system.
3-Roads General Authority
The Roads General Authority has relied on a solution system to support customers to run its awareness campaigns such as “Safe Roads”. This has enhanced community participation to improve roads in the Kingdom. One of the most important features of this system is the integration with project management systems and the “Baladi” system of the Ministry of Municipal Affairs. This has contributed to improving road quality and ease of communication with citizens of the Kingdom.
4- King Khaled Eye Specialist Hospital
King Khaled Eye Specialist Hospital has built a “Hollat” patient care system to improve patients’ experience, which has made it easier for them to:
- Create medical files.
- Request for dispensing medicines.
- Booking appointments.
- Submit complaints and inquiries.
- This integration has contributed to saving patients’ time and effort and increasing their satisfaction with health services.
5- Saudi Business Center
The Saudi Business Center has faced challenges in managing business inquiries and complaints. As the best CRM customer support system, HALT has provided solutions to improve user experience by providing quick and effective support and facilitating day-to-day operations and increasing customer satisfaction to become a key part of the Center’s success in meeting business needs.
At the conclusion of the Biban Forum, the vital role played by Hollat is evident as the best CRM system in Saudi Arabia in developing Role in Advancing Entrepreneurship in Saudi society, making it easier for small and large companies to effectively manage their operations.
With Vision 2030, the future ofRole in Advancing Entrepreneurship in the Kingdom remains constantly bright, as entrepreneurs continue to explore opportunities. This may increase the importance of the role of “Hollat” towards the achievement of development goals and invite everyone to cooperate in building a better future.