1. Acceptance of Terms

By accessing or using Hollat CRM, you agree to be bound by these Terms and Conditions.

If you do not agree, you may not use the platform.

  1. Description of Service

Hollat provides:

  • CRM and ticketing system
  • Messaging integrations (where available)
  • Comment management
  • Social media publishing tools
  • Advertising integration (if enabled)
  • Automation workflows

Service availability depends on third-party platform APIs.

  1. Account Responsibility

Users are responsible for:

  • Maintaining account confidentiality
  • Ensuring lawful use of integrations
  • Obtaining necessary consents from customers

Hollat is not responsible for misuse of connected social accounts.

  1. Third-Party Integrations

Hollat integrates with platforms including but not limited to:

  • Meta platforms (WhatsApp, Instagram, Facebook)
  • TikTok
  • Telegram
  • Slack
  • Other approved APIs

Use of these integrations is subject to respective platform policies.

Hollat is not affiliated with or endorsed by these platforms.

  1. Acceptable Use

Users may not:

  • Send spam
  • Violate platform policies
  • Use the service for illegal activities
  • Circumvent API limitations
  • Attempt unauthorized data extraction

Violation may result in suspension.

  1. Intellectual Property

All platform content, software, and branding belong to Hollat or its licensors.

  1. Service Availability

We do not guarantee uninterrupted service. Third-party API changes may impact functionality.

  1. Limitation of Liability

Hollat is not liable for:

  • Third-party platform outages
  • API changes
  • Account suspensions by social platforms
  • Indirect damages
  1. Termination

We may suspend accounts for policy violations.

Users may terminate their account at any time.

  1. Governing Law

These Terms are governed by the laws of Kingdom of Saudi Arabia.

  1. Contact

Email: Support@hollat.net
Website: https://hollat.net