Convention “Hollat” and Al Tamayyuz Academy LEAP 2025
In light of the era of digital transformation and development witnessed by the Kingdom of Saudi Arabia, the need to develop innovative solutions to improve customer experience and develop digital services has increased.
Therefore, Hollat, the leading Saudi platform for customer experience management, signed a strategic partnership agreement with the Center for Financial and Accounting Excellence, as part of the activities of the LEAP 2025 conference, which is one of the largest technological events in the world.
The agreement aims to improve customer service and operational efficiency of the Center for Financial and Accounting Excellence, in line with the latest digital technologies.
Agreement details and objectives
This partnership between Hollat and the Center for Financial and Accounting Excellence seeks to achieve strategic objectives that serve the interests of customers and develop digital transformation in the Kingdom, The most prominent of these objectives are:
Improving customer experience
This can be done by providing advanced digital solutions that facilitate the process of interacting with financial and accounting services, making it easier.
Developing customer service
This is done by developing smart systems based on artificial intelligence and advanced analytics to improve support and response to customer requirements.
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Developing digital transformation
This partnership is in line with the Kingdom’s Vision 2030, which focuses on accelerating the digitization process in various sectors, especially the financial and accounting sector.
The role of the company Hollat in the partnership
Hollat is a platform specialized in managing the development of customer experience, and providing integrated solutions to support them using the latest technologies.
Hollat relies on developing its solutions on analyzing the huge database, which enables various entities to improve their interaction with customers and provide a more effective experience.
This comes within Hollat’s commitment to supporting the government and private sectors in the Kingdom of Saudi Arabia by providing innovative solutions in the field of customer experience management.
LEAP 2025 Conference as a Platform for Innovation and Strategic Partnerships
LEAP 2025 is one of the most important technical conferences in the world, bringing together a group of leading companies in the field of technology and innovation.
The conference provides an opportunity for companies to showcase the latest technical solutions and establish strategic partnerships that contribute to advancing the digital transformation.
The signing of this agreement between Halat and the Center for Financial and Accounting Excellence came within the activities of LEAP 2025, to reflect the importance of cooperation between the public and private sectors in achieving the goals of the digitization process, and benefiting from the latest technical solutions to improve and develop services.
Implications of partnership on the future of customer experience in the financial sector
This partnership represents a major step towards improving customer experience in the financial and accounting sector, as this partnership is expected to contribute to:
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Speed of response
Through advanced technical support systems based on artificial intelligence, allowing immediate interaction with customer inquiries.
Improving service quality
Providing advanced digital platforms that ensure fast and effective solutions.
We gain customer satisfaction
This partnership contributes to increasing customer satisfaction with the service through an easy experience that meets customer needs with the highest efficiency.
Data and Analytics
Sharing data and analytics with clients as this helps improve the future performance of financial and accounting services.
Conclusion
This agreement between Halat and the Center for Financial and Accounting Excellence represents a successful model for strategic partnerships that enhance digital transformation and improve the level of services provided to customers.
Thanks to the advanced technologies provided by Halat, the center will be able to provide a great customer experience, which will positively reflect on the financial and accounting sector in the Kingdom of Saudi Arabia.