Learn about The difference between customer service and technical support
Customer service and technical support are two essential elements for customer satisfaction, but many people confuse the two concepts, ...
Posts by Hollat Team
relationship management (CRM) in banks and its benefits
learn about the roles of customer relationship management (CRM) in banks and its benefits distinguished services and satisfying custome...
How to Avoid Information Security Threats in Your CRM System
Information has become a major target for hacking and cyber attacks, and with the technological development taking place, the risks thr...
importance of maintain positive relationships with customers
Today, success no longer depends on the quality of the products only, but rather depends primarily on the company’s ability to build st...
Best Open Source Helpdesk System: Features and Benefits
In the modern world of entrepreneurship and e-projects, customer service has become one of the main pillars that contribute to improvin...
Convention “Hollat” and Al Tamayyuz Academy LEAP 2025
In light of the era of digital transformation and development witnessed by the Kingdom of Saudi Arabia, the need to develop innovative ...
Exploring the Future of Technology : LEAP Tech Conference 2025
The LEAP Tech Conference 2025 is the most visible event that brings together creative minds and cutting-edge technology in one place to...
How to improve customer service in the age of AI
How to develop customer service is critical to the success of any company that wants to excel in the market. With intense competition, ...
Difference between customer service and technical support
The difference between customer service and technical support lies in the nature of each other's role customer service provides full su...